Head of Customer Experience & Service Delivery
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-07-20
Listing for:
FMCG executive network
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
FMCG executive network is seeking a Customer Services Manager for Berkshire, office-based (5 days per week) with a salary of £55,000 plus benefits. Lead an in-house team delivering excellent service to both consumer and commercial customers across multiple brands.
You will drive continuous improvement, own high-volume operations, and work cross-functionally with Sales, Marketing, Operations and Product to implement new initiatives and maintain a first-class customer experience.
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