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Mandarin-Speaking Banking Customer Experience Associate

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Bank Of China
Full Time position
Listed on 2026-07-20
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service
Job Description & How to Apply Below
Location: Stoke-on-Trent

Bank Of China in the United Kingdom is hiring an Associate Customer Service - Mandarin Speaking to support business growth across existing client portfolios and new business. You will provide prompt customer service and assist with day-to-day banking operations in a full-time permanent role.

Key duties include onboarding, handling cash at closed counter, performing AML/KYC checks, and ensuring compliance with policies.

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Position Requirements
10+ Years work experience
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