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Aftersales Service Manager - Customer Experience Leader
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-07-20
Listing for:
Interaction Recruitment
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Interaction Recruitment is seeking a Service Manager to lead an aftersales team within a growing automotive group. This role focuses on delivering outstanding customer care, managing bookings and records, and driving the department's performance.
You will act as the vital link between customers and workshop teams, ensuring seamless service journeys and accurate documentation. The role requires strong communication, organisational skills, and a proactive, customer-centric mindset.
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