German Speaking Sales Administrator

Our client is a highly successful business that is well established. They pride themselves on their innovative ideas, passion for the industry and expertise in their market. They now have an exciting opportunity for someone who loves languages to utilise them in this German speaking Sales Administrator role, you will be liaising with customers daily, both verbally and in writing. Working in a team who together cover numerous languages, this role will be ensuring the customers receive the very best service.

This client is committed to supporting their team, the local community and the wider industry and places high importance on quality and sustainability. This company offers great benefits in terms of holidays, death in service etc.

• Entering orders, quotes and sample requests for customers onto the system, ensuring all the necessary information for internal departments is complete and accurate.
• Progressing orders and sample order requests to ensure they are dispatched in a timely manner and correctly.
• Logging customer complaints into the CRM system, liaising with Quality Control and keeping the customer updated on the progress.
• Confidently answering customer enquiries via telephone and email.
• Ensuring full and accurate dispatch information is provided to the customer.

• Fluent German language skills, both verbal and written.
• Previous experience in a customer contact role.
• Passion for customer service and exceeding customer expectations.
• Strong skills in MS Office, communication and administration.
• Well‑organised, able to work independently.
• Team player who can also work with initiative.

• 38.75 hours per week, start between 7:30am‑9:30am and finish between 4:00pm‑6:00pm – Monday to Friday.
• Salary: £30,000 per annum.