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Outpatient Booking Specialist

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: University Hospitals Sussex Nhs Foundation Trust
Part Time position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
    Clerical, Office Administrator/ Coordinator
Job Description & How to Apply Below
Position: Outpatient Booking Specialist - Flexible Hours
Location: Stoke-on-Trent

University Hospitals Sussex NHS Foundation Trust is recruiting for its busy elective outpatient booking service. This post is open to internal applicants only; the role supports booking referrals, triage, and ensuring patients are allocated to the correct clinic with an efficient telephone service.

You will help minimise short-notice cancellations and improve patient experience. The successful candidate will have experience in high-volume patient contact centres, strong customer service, and

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