Customer Experience & Operations Lead
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-07-23
Listing for:
Kody
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Kody is seeking a Customer Operation Manager in the United Kingdom to oversee customer experiences and manage operational aspects across client journeys. The role emphasizes onboarding, issue resolution, training, and reporting to optimize service quality.
You will work with cross-functional teams to improve processes, ensure regulatory compliance, and build strong client relationships across time zones. Fluency in English is required;
Mandarin is a bonus.
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