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Automotive Service Advisor: Elite Customer Care

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Lookers Motor Group Limited
Full Time position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 29000 - 35000 GBP Yearly GBP 29000.00 35000.00 YEAR
Job Description & How to Apply Below
Location: Stoke-on-Trent

Lookers Motor Group Limited is recruiting a Service Advisor for Stoke Mercedes-Benz on-site. You will join the Aftersales Team, handling bookings, customer questions, and coordination with workshop staff to ensure smooth service flow.

The role requires excellent communication, a customer-first approach, and the ability to explain technical information clearly. Kerridge/ADP knowledge is a plus; training and progression opportunities are provided.

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