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Senior HVAC Dispatcher: Scheduling & Customer Liaison

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: 2220 Engineering Excellence National Account
Full Time position
Listed on 2026-08-23
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator
Job Description & How to Apply Below
Location: Stoke-on-Trent

Engineering Excellence is seeking a Dispatcher to coordinate daily scheduling and dispatch of field technicians to job sites. This role acts as the main contact between customers and field staff, ensuring timely service and effective communication while prioritising jobs by urgency and availability.

The ideal candidate will have strong multitasking abilities, excellent customer service skills and experience with dispatching software to streamline operations and meet service level agreements.

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Position Requirements
10+ Years work experience
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