AI-Enabled Complaints Support Specialist
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Spanish Customer Service
Nat West Group is seeking a Complaints Customer Support Specialist to own end-to-end resolution of customer complaints with fairness, empathy and regulatory awareness. Based in the UK in Jersey or the Isle of Man, you’ll help deliver world-class service while embracing digital and AI-enabled tools.
You will log, investigate, and resolve cases, build relationships across the bank, and contribute to continuous improvement in customer outcomes and experiences.
We are currently recruiting a AI-Enabled Complaints Support Specialist for our team in United Kingdom.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the AI-Enabled Complaints Support Specialist role at Nat West Group, based in United Kingdom.
We are looking to fill the AI-Enabled Complaints Support Specialist position at Nat West Group in United Kingdom.
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