Showroom Host | Receptionist | Front of House
Listed on 2026-10-21
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Admin Assistant, Office Administrator/ Coordinator
Showroom Host | Receptionist | Front of House
Location:
Volvo, Stoke-on-Trent
Salary: £12.71 per hour
Hours of work: Monday to Friday, 08:30-17:30
Duration: 6 month fixed term
Are you a friendly, professional, and customer-focused individual with a passion for delivering exceptional service?
Holdcroft Motor Group is looking for a Showroom Host to join our successful team on Leek Road. This is an exciting opportunity to become the face of our dealership, creating a welcoming and positive experience for every customer who visits us.
Resposiblesible for:Creating a Positive First Impression: Welcoming all customers and visitors to the dealership in a professional, friendly, and engaging manner.
Customer Support: Assisting customers with their enquiries and ensuring they receive the highest standard of service throughout their visit.
Relationship Building: Developing and maintaining positive relationships with customers and colleagues to support a welcoming dealership environment.
Reception Duties: Managing incoming telephone calls professionally and directing enquiries to the appropriate departments.
Administrative Support: Assisting with showroom administration and ensuring customer information is handled accurately.
Excellent Communication
Skills:
Strong verbal and written communication skills with the ability to engage confidently with customers.Professional Telephone Manner: A friendly and professional approach when handling customer calls and enquiries.
Customer Service
Experience:
Previous experience in a customer-facing role with the commitment to delivering outstanding service.IT Literacy: Confidence using computer systems and Microsoft Office applications.
Strong Organisation
Skills:
The ability to manage workload effectively while maintaining attention to detail.
Holdcroft Motor Group is a leading automotive retailer committed to delivering exceptional customer service and building long-term relationships with our customers. We invest in our people, offering real career progression, ongoing development, and a supportive working environment where success is recognised and rewarded.
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