Customer Support Lead - Ownership, Escalations & Logistics
Listed on 2026-10-29
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Management
Sofalistic is building a fast-growing online marketplace for pre-loved furniture. We’re looking for an experienced customer support professional who thrives under pressure and takes ownership of issues from start to finish.
You’ll deal directly with buyers and sellers, work with our logistics partners, and help improve how we operate as we scale. You’ll manage calls, handle complaints and escalations, and coordinate with delivery partners to resolve delays and damaged items.
This position is for the Customer Support Lead
- Ownership, Escalations & Logistics role at Sofalistic.
Learn more about the Customer Support Lead
- Ownership, Escalations & Logistics role in the description above.
We appreciate your interest in this position.
Join Sofalistic and contribute to our ongoing work.
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