Helpdesk Operator

We are looking for a new team member to join our property maintenance and repairs helpdesk. Some helpdesk or systems experience would be preferable, and any property maintenance experience a bonus!

Tasks and Responsibilities (including but are not limited to):

• Updating and maintaining Evo systems
• Invoicing
• Reporting
• Allocating Jobs
• Liaising with Subcontractors, tenants and customers
• Coordinating and scheduling of repairs and services
• Ensuring that members on plan are provided with the service they are paying for
• Customer care following up with tenants, landlords and contractors to ensure service provided was good

Knowledge, Skills, Abilities and Qualifications

• Resilient
• Team player
• Work well under pressure
• Diary Management
• Good communication skills both written and verbal
• Time management
• Organisational skills
• Adaptable
• Personable
• Good initiative

37.5 hours per week

£28k + based on experience

EVO Digital Technologies Limited is an equal opportunity employer that is committed to diversity and inclusion in the workplace.