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Early Years SEND Casework Officer

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Stoke-on-Trent
Full Time position
Listed on 2026-05-10
Job specializations:
  • Education / Teaching
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Stoke-on-Trent

Directorate: Children and Family Services

Section: Education and SEND

Hours: 30 hours per week

This advert is open to internal and external applicants.

About you
  • The ability to use information technology with precision and speed in relation to all areas of work (Microsoft Word, Excel etc.)
  • Knowledge regarding developing, maintaining and using a database Knowledge of data protection procedures and guidelines
  • An ability to communicate orally and in writing with parents, professionals, members of the public and colleagues
  • The ability to manage time and prioritise work effectively and adhere to tight deadlines]
Key responsibilities
  • To use electronic methods of communication including Microsoft Office, Excel, Outlook electronic diaries and maintain and use an accurate and confidential database (currently CAPITA
    1).
  • To undertake the caseworker role for children known to the service by collating all information and reports and by liaising with professionals linked to a child’s assessment.
  • To prepare all meeting paperwork, agendas and take minutes for the New Referrals Meetings, the Early Years Forum meeting and other relevant meetings.
  • Provide office support to the Early Years SEND Service regarding the assessment of and transition planning for children with SEND.
  • To offer generic advice and guidance
Benefits
  • A competitive salary based on your skills, experience and talent
  • Hybrid and flexible working options
  • An excellent local authority benefits pension scheme
  • Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
Equality, Diversity and Inclusion

At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences.

We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.

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