Service Engineer; Municipal

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specialising in water, energy and waste management, Veolia designs and implements innovative solutions for decarbonisation, depollution and resource regeneration, supporting communities and industries in their ecological transformation.

Veolia brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity and energy. Together we pursue a shared mission to create a more sustainable future.

Field Service Engineer

Location:

Stoke on Trent and surrounding areas

Employment type:

Full‑time, Permanent, 37.5 hours per week

Benefits: 25 days annual leave plus bank holidays (including birthday off), company van and fuel card, bonus scheme, comprehensive pension scheme, private medical insurance, access to private GP.

• Site‑based maintenance and servicing: carry out planned preventive maintenance, corrective maintenance, commissioning, upgrades and refurbishment activities on equipment installed at wastewater and related water industry sites.
• Chemical handling and process cleaning: safely handle and work with treatment chemicals on a daily basis, undertake chemical cleaning and dosing activities in accordance with site procedures, health and safety requirements and environmental regulations.
• Technical support: provide technical and commercial support to customers, ensuring equipment operates efficiently and effectively. Gather operational feedback and site observations to support continuous improvement and future product development.
• Customer engagement: build and maintain strong working relationships with site operators, maintenance teams and key stakeholders. Provide recommendations to improve process performance, asset reliability and operational efficiency.
• Troubleshooting and fault finding: diagnose and resolve mechanical and process‑related issues on site, responding to breakdowns and operational challenges to minimise downtime and maintain compliance with treatment requirements.
• Health, safety and compliance: work in accordance with water industry standards, site‑specific safety procedures and environmental regulations, maintaining a strong commitment to safe working practices at all times.
• Flexibility: demonstrate a flexible approach to customer and operational requirements. The role involves travel to wastewater sites and may require nights away and occasional weekend working.

• Preferably mechanical engineering background.
• Experience working within the water, wastewater, process or industrial sectors is advantageous.
• Electrical knowledge desirable but not essential.
• Strong fault‑finding and problem‑solving skills.
• Strong customer‑facing skills.
• Ability to work independently in a site‑based environment and manage multiple priorities effectively.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.