Service Engineer; Municipal

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specialising in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonisation, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Veolia brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Title:
Field Service Engineer

Stoke on Trent and surrounding areas

25 days annual leave plus bank holidays (and your birthday off!) | Company Van + Fuel Card | Bonus Scheme | Comprehensive Pension Scheme | Private Medical Insurance | Access to a Private GP and much more!

Ready to make a real difference – not just in your career, but for the planet?

As water technologies experts, we don't just offer jobs – we build careers with purpose. We're on a mission of Ecological Transformation, and we're looking for a dedicated Service Engineer to help us lead the charge.

What will I be doing:

• Site-Based Maintenance & Servicing:
  Carry out planned preventative maintenance, corrective maintenance, commissioning, upgrades, and refurbishment activities on equipment installed at wastewater and related water industry sites
• Chemical Handling & Process Cleaning:
  Safely handle and work with treatment chemicals on a daily basis, undertaking chemical cleaning and dosing activities in accordance with site procedures, health and safety requirements, and environmental regulations
• Technical Support:
  Provide technical and commercial support to customers, ensuring equipment operates efficiently and effectively. Gather operational feedback and site observations to support continuous improvement and future product development
• Customer Engagement:
  Build and maintain strong working relationships with site operators, maintenance teams, and key stakeholders. Provide recommendations to improve process performance, asset reliability, and operational efficiency
• Troubleshooting & Fault Finding:
  Diagnose and resolve mechanical and process-related issues on‑site, responding to breakdowns and operational challenges to minimise downtime and maintain compliance with treatment requirements
• Health, Safety & Compliance:
  Work in accordance with water industry standards, site‑specific safety procedures, and environmental regulations, maintaining a strong commitment to safe working practices at all times
• Flexibility:
  Demonstrate a flexible approach to customer and operational requirements. The role will involve travel to wastewater sites and may require nights away and occasional weekend working

What you will bring to the role:

• Mechanical engineering background preferred
• Experience working within the water, wastewater, process, or industrial sectors would be advantageous
• Electrical knowledge is desirable but not essential
• Strong fault‑finding, problem‑solving, and customer‑facing skills
• Ability to work independently in a site‑based environment and manage multiple priorities effectively

Qualifications

(Mechanical engineering background preferred)

What we can offer you:

At Veolia, we know that at certain crucial moments in life, we all need a little help, protection and support. That's why we are proud to offer our innovative Veolia Cares program, which demonstrates our commitment to our employees. From the very first day of employment, this commitment is reflected in an array of benefits that is generous, and relevant.

Time to Recharge:
Enjoy a generous 25 days of holiday plus all Bank Holidays – and yes, your birthday is on us! Want more flexibility? Buy or sell additional days to suit your lifestyle.

Health & Wellness

• Private Healthcare through BUPA with the option to extend coverage to your loved ones
• Dental Plan that covers appointments and treatments, or gives you cash back
• Enhanced Maternity/Primary Care: 13 weeks full pay from Day 1
• Enhanced Paternity/Secondary Care: 2 weeks full…