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Parts Advisor - Volkswagen

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Johnsons Cars Ltd
Full Time position
Listed on 2025-12-30
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26000 GBP Yearly GBP 26000.00 YEAR
Job Description & How to Apply Below
Location: Stoke-on-Trent

Join us as a Parts Advisor – Volkswagen at Johnsons Cars Ltd. We are a leading independent franchise dealership network with 53 locations across the UK, representing 15 global marques including Volkswagen.

We provide competitive salary, comprehensive benefits and career development opportunities.

Basic Salary: £26,000 per annum

Benefits:

  • Birthday Leave – an extra paid day off on your birthday.
  • Company Pension Scheme – participation to plan your future.
  • Staff Discounts – enjoy discounts on all 17 brands for vehicle sales, servicing, parts and labour.
  • More Discounts – access to a benefits platform with discounts from gadgets to weekly loaf.
  • Dentist on Demand – on‑demand dental services for all employees.
  • Optional Benefits – healthcare cash plans.
Role And Responsibilities
  • Ensure goods received are dispatched or stocked on a daily basis.
  • Ensure all stock is received, checked and properly stored.
  • Select items accurately, progress and dispatch orders efficiently.
  • Adhere to the company’s policies and procedures and maintain dealership operating standards.
  • Order parts and accessories under the direction of the Service Manager.
  • Keep parts department records up to date.
  • Maintain an effective and efficient filing system within the Parts office.
  • Promote satisfactory customer relations through expeditious and courteous handling of public inquiries.
The Ideal Candidate
  • Take pride in maximizing department success while delivering exceptional professionalism and customer satisfaction.
  • Be focused on achieving goals, self‑motivated, team player and target achiever.
  • Be able to relate and respond to customer needs.
  • Hold a valid UK driving licence.
What We Offer

31 days paid annual leave, increasing to 33 days with longevity of service. Industry‑leading product and manufacturer training support your growth and success. For those who want to progress and show potential we have an internal training academy and partnership with some of the best automotive management trainers to give you the skills needed to elevate your career.

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