Electronic Gaming Host

Overview

At Grosvenor Casinos, we don’t just offer a place to work – we offer a place to belong. For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivaled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment.

And above all, they come for that exhilarating feeling where anything can happen.

As an Electronic Gaming Host, your role is pivotal in creating an unforgettable experience for our customers and you’ll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests, making them feel both valued and entertained. You’ll create memorable experiences through thoughtful service and a friendly demeanor and will set the tone for a fantastic gaming adventure for every visitor.

• An understanding of the overall standard of the electronic gaming offer within the unit and those factors which impact its contribution to the business, together with a willingness to learn more about this product area.
• Experience of working successfully in a hospitality role.
• A positive attitude, great customer service and social skills.
• A willingness to be a team player, ensuring high customer service standards are delivered.

This role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

• Candidates must be 18 years of age or older and have the legal right to work in the UK.

• Rewards that keep the excitement going – from team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
• A strong start that sets you up to win – our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
• Work with energy and variety – no two days are the same. You’ll help to shape how we do things and make a real impact by bringing ideas to life and playing a key role in what matters.
• High standards, achieved together – we set the bar high and support each other to reach it. We do it as a team, not in competition. Because when one of us wins, we all do.
• Room to grow and move forward – whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.

At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.