Service Advisor

Location: Stoke-on-Trent

We are recruiting on behalf of our client for the position of Service Advisor at a well-established main dealership in Stoke. This is an excellent opportunity for experienced Service Advisors seeking to advance their career within a professional and dynamic environment. The successful individual will join a team committed to delivering exceptional customer service and operational excellence.

Benefits:

Up to £30,000 basic salary, plus bonus opportunities
Generous holiday allowance with increases based on length of service
Discounted days out for quality time with family and friends
Retail discounts on shopping and dining experiences
Fully funded, nationally recognised professional qualifications
Manufacturer-specific training programmes
Salary Finance options for financial wellbeing
Support and wellbeing assistance
Contribution to a pension scheme
Friends & Family customer referral payments
Access to discounts on a range of products and services for loved ones Duties:

Welcome and assist customers professionally, providing a high standard of customer service
Manage service bookings efficiently and accurately as the Service Advisor
Offer factual advice and upsell additional services where appropriate
Liaise with workshop teams to ensure timely progression of vehicle repairs and maintenance
Maintain accurate and detailed customer records in line with dealership procedures
Promote dealership services and loyalty programmes
Ensure compliance with manufacturer standards and health & safety procedures
Contribute to a positive team environment and uphold the dealership’s reputation

Requirements:

Previous experience as a Service Advisor within a main dealership or automotive environment
Excellent communication and interpersonal skills
Strong organisational and time-management abilities
Customer-focused approach with a professional demeanour
Ability to work effectively under pressure in a fast-paced environment
Full UK driving licence

This Service Advisor role offers the chance to be part of a reputable dealership that values its staff, providing ongoing development and recognition. If you are an ambitious Service Advisor eager to join a customer-centric business with excellent rewards, this opportunity is ideal for you.

Contact Matt Cross, Automotive Recruitment Specialist at Perfect Placement covering Stoke-On-Trent and Staffordshire, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today