Back Office Analyst

Location: Stoke-On-Trent

Back Office Analyst £13.50 per hour Brighton (Hybrid) 9-Month Temporary Assignment 35 Hours per Week, Monday to Friday Are you looking for your next opportunity in a collaborative, supportive and inclusive workplace? Manpower is delighted to be recruiting for a Back Office Analyst on behalf of a leading FTSE 100 Credit Card Company based in the heart of Brighton. This is an excellent opportunity for someone who is detail-oriented, analytical and eager to develop their career within financial services, risk, and compliance.

About the Role As a Back Office Analyst, you will play a key role in protecting the business and its customers by carrying out Know Your Customer (KYC) , Anti-Money Laundering (AML) and financial crime prevention reviews. You'll assess merchant records with accuracy and sound judgement, ensuring compliance with regulatory requirements, company policies and internal controls. This position is ideal for someone with strong attention to detail, a naturally inquisitive mindset and a passion for delivering high-quality work in a fast-paced environment.

Key Responsibilities Conduct KYC and AML reviews for UK merchants, ensuring all cases are completed accurately and efficiently. Assess customer and merchant information against regulatory requirements, policies and risk standards. Identify, investigate and escalate discrepancies, suspicious activity and potential financial crime indicators. Communicate professionally with merchants and internal stakeholders to resolve queries and obtain required information. Maintain high levels of quality, productivity and accuracy while ensuring all documentation remains audit ready.

Support continuous improvement initiatives by highlighting recurring issues and opportunities to strengthen controls and processes. Adapt quickly to changing priorities and workload demands in a dynamic operational environment. What We're Looking For We're seeking motivated individuals who are committed to delivering excellent outcomes and can demonstrate:
Strong analytical, critical thinking and problem-solving skills. Exceptional attention to detail and accuracy. The ability to manage multiple priorities in a fast-paced operational environment. Confidence using Microsoft Office applications, particularly Excel, Word and Outlook. Excellent organisational skills and the ability to maintain accurate records. Strong communication and relationship-building abilities with colleagues, stakeholders and business partners. A proactive approach, with the flexibility to adapt to changing priorities and business needs.

Why Apply? Gain valuable experience within a leading FTSE 100 organisation. Develop your knowledge of KYC, AML and financial crime prevention. Work within a supportive, inclusive and collaborative team environment. Enjoy a hybrid working model in a vibrant Brighton location. Build transferable skills in compliance, risk management and financial services operations. If you're ready to take the next step in your career and join a team that values accuracy, collaboration and continuous improvement, we'd love to hear from you.

Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the Manpower Group website.