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Digital Banking Advisor and Customer Care Champion

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: HSBC Group
Full Time position
Listed on 2026-10-04
Job specializations:
  • Finance & Banking
    Bank Customer Service
  • Customer Service/HelpDesk
    Bank Customer Service
Job Description & How to Apply Below

HSBC Group is seeking a Customer Service Consultant to deliver outstanding service at our branch, helping customers with their everyday banking needs and guiding them to use HSBC’s digital platforms.

You will educate customers on digital services, raise fraud awareness, support those in vulnerable situations, and ensure a personalised, friendly, and efficient experience across 35 hours per week.

This role, Digital Banking Advisor and Customer Care Champion at HSBC Group, could be your next opportunity.

The following opportunity is for a Digital Banking Advisor and Customer Care Champion with HSBC Group.

Our organisation is growing, and we are hiring a Digital Banking Advisor and Customer Care Champion in England, United Kingdom.

This opportunity is for the Digital Banking Advisor and Customer Care Champion role at HSBC Group.

We are seeking a motivated Digital Banking Advisor and Customer Care Champion to join HSBC Group in England, United Kingdom.

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