Probation Service Officer -Trent and Staffordshire

Job Purpose/Overview

Probation Service Officer (PSO) – responsible for managing people on probation before and after sentencing.

• Assessment, sentence implementation, offender management and reporting.
• Case‑management support for a full range of people on probation using service procedures.
• Assessing and managing risks; providing information to courts and working with agencies across the justice system.
• Supporting offenders with housing and employment advice, and offering emotional support and listening.

• Empathetic, patient, resilient and organised.

• Good writing skills – able to produce clear and accurate reports to tight deadlines.

• No degree required; experience working with people who have social or personal difficulties preferred.

• Legal right to live and work in the UK.

• Eligible for a Skilled Worker visa prior to 22 Jul 2025 if applicable.

Starting salary will be £28,064 with annual pay progression via the Competency Based Framework.

New entrants join on the minimum of the pay band; existing Civil Servants will have salary adjusted according to department rules.

• Annual leave: 25 days, increasing to 30 days after five years’ service.
• National Probation Service covered by the Local Government Pension Scheme.
• Extensive training and development opportunities from the Ministry of Justice.
• Employee‑run networks for minority groups, disabilities, caring responsibilities, women and LGBTQ+ staff.
• Family‑friendly policies, flexible benefits, childcare‑voucher support and alternative government childcare schemes.
• Paid parental leave.
• Free annual eye tests for employees who use computer screens.

Hybrid working arrangements are available where business need allows; roles may be based at various office, court or prison locations within the region.

Job open to UK nationals, Republic of Ireland nationals, Commonwealth nationals with right to work in the UK, EU, Switzerland, Norway, Iceland or Liechtenstein nationals and their family members with settled or pre‑settled status, Turkish nationals and qualifying family members. All candidates are subject to security and identity checks prior to starting.

All applicants are considered on merit with fairness and openness under Civil Service principles.