Licensing Support Officer – City on Trent

Description

Directorate
:
Housing, Regeneration and Operations

Section
:
City compliance and Security

Location
:
The White House, Cromer Road, Northwood

Hours
: 37 hours per week

Contract type
:
Fixed Term role available until 31 st March 2028.

This advert is open to both internal and external applicants.

We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that's where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.

Stoke-on-Trent City Council's diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.

The Licensing Team sit within City Compliance and Security Team in Housing, Regeneration Operations. They are responsible for processing applications made in relation to the Licensing Act, Gambling Act, Taxi and Private Hire Licensing alongside others.

• Check applications when they are submitted
• Verify accompanying documents such a Right to Work
• Process applications in required timescales
• Answer queries and questions, providing information as and when required
• Assist with new driver training and assessment

• Have good communication and interpersonal skills
• Able to use a range of IT packages
• Knowledge of licensing issues
• Experience of working within a busy environment office

• A competitive salary based on your skills, experience and talent
• Hybrid and flexible working options
• An excellent local authority benefits pension scheme
• Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes

Further information on our Rewards and Benefits can be foundhere

• Right to Work in the UK
• Proof of address
• Satisfactory references
• Occupational Health Clearance
• Evidence of professional qualifications or registrations
• DBS check at the appropriate level (if applicable for the role)

At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don't meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply.

We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.