Patient Transport Booking Clerk

Overview

University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

The patient transport booking service is run between the hours of 08:00 to 18:00, Monday to Friday and we are seeking a Booking Clerk to work 30 hours per week with a flexible and practical approach to meet the needs of the service.

• To work within a team to arrange patient transport for the Trust, General Practitioners, patient and other Healthcare establishments.
• To liaise with ambulance contracts and service users to ensure that patients travel within contract standards and communication is maintained at all times.
• The tasks involve taking bookings, responding to enquiries, liaising with Trust staff, other NHS Trusts and Healthcare establishments, inputting data and completing logs as required.

The service is customer responsive with the emphasis on quality.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by our staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

For further details / informal visits contact:
Name:
Vaneeta Mc Cready

Job title:

Patient Transport Team Leader
Email address:
Telephone number: