Clinical Co-Ordinator

Clinical Co‑ordinator

Closing date: 10 July 2026

We have an exciting opportunity for an experienced and highly motivated clinician to take on the role of Clinical Coordinator within our Crisis Resolution and Home Treatment Team. The post holder will play a key role in supporting safe, effective, and timely decision‑making, ensuring that individuals receive the right care, at the right time, in the least restrictive setting possible.

The successful candidate will work alongside the multidisciplinary team to coordinate service activity, manage demand and capacity, and ensure robust gate‑keeping and admission‑avoidance processes are embedded across the pathway.

The Crisis Care Centre is an essential component of the urgent‑care pathway and provides an all‑age single point of access to mental health services in North Staffordshire, whilst also offering a 24‑hour, seven‑day crisis service with the additional offer of intensive home treatment as an alternative to an acute inpatient admission. The Crisis Care Centre, in line with the NHS Long Term Plan, will be expanding this offer to support individuals in crisis by receiving referrals via NHS 111, in addition to the dedicated line for ambulance, police, GP and other professionals requiring an urgent mental‑health response.

The post holder will be expected to provide strong clinical leadership as well as work as a member of the multi‑disciplinary team within the Crisis Care Centre, coordinating a fast‑paced, dynamic service on a shift‑to‑shift basis over a 7‑day, 24‑hour period.

The post holder will ensure that all referrals received into the service are triaged and assessed according to risk and needs, ensuring that appropriate advice and intervention is offered.

The post holder will have relevant links and an understanding of wider mental‑health and discharge pathways.

• Positive practitioner–patient relationship: fostering connection and ensuring decisions are made jointly where possible, with dignity and compassion, and sensitivity to age, culture, ethnicity, gender, sexual orientation, disability and spirituality.
• Open communication and collaborative working with all colleagues; staff accept collective responsibility for their contribution to multidisciplinary working.
• Staffing levels and expertise will reflect an assessment of the clinical need on the unit, and resources required are based on clinical activity and acuity.
• Regular audits are carried out that inform staff of their performance against clinical standards; service improvement activities are in place; research activity is encouraged; all staff are engaged in quality improvement activities and develop the skills to deliver quality improvement projects; at least one quality improvement project is underway at any time with service‑user and carer involvement.
• Demonstrate skills and understanding of the supervision process; participate in learning activities; promote professional practice in accordance with relevant Codes of Professional Conduct; maintain requirements for re‑registration and re‑validation; identify areas for personal development; develop leadership skills; contribute to decisions about care through membership of professional networks; maintain awareness of current developments and evidence base; acknowledge limitations and identify training needs;
  
  make effective use of supervision; manage own time efficiently; adhere to all Trust Policies.
• Resource management: ensuring that systems are in place to manage unit resources, both human and financial; ensuring that budgets are approved and that there is working knowledge of these alongside the Operational Team Manager.

• A registered mental health practitioner with a degree in nursing, social work or occupational therapy, or equivalent experience.
• Evidence of continuing professional development.
• Management/Leadership qualification or equivalent experience of management/leadership.

• Significant post‑qualification work in the core profession.
• Experience managing clinical practice at band 6.
• Experience leading on safeguarding issues and providing advice and…