Payroll Services Advisor

Main area Payroll Grade Band 3 Contract Permanent Hours

• Full time
• Part time

Employer The Royal Wolverhampton NHS Trust Employer type NHS Site Parklands Office Town Stoke Salary £25,760 - £27,476 pro rata per annum Salary period Yearly Closing 30/09/2026 23:59

An exciting opportunity has arisen for an enthusiastic and motivated Payroll Officer/Payroll Services Advisor to join the Payroll Services team to support our payroll shared services for clients across the Black Country and beyond, processing circa. 45,000 employees.

Based in our Parklands Office in Stoke, you will be responsible for a section of payroll for day to day processing, inputting and calculation associated with providing an excellent payroll service.

Payroll processing, accurately calculating and administering a designated payroll portfolio including all variations to pay and details affecting pay for staff concerned.

Dealing with employees queries through various communication methods.

The payroll system uses a dedicated NHS system;
Electronic Staff Record (ESR) this is an Oracle based system. Experience of Oracle or ESR is highly desirable. An excellent understanding of statutory legislation together with a sound knowledge of IT is essential. You should be able to use Word, Excel and Outlook confidently. Knowledge of EASY would be helpful but not essential.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow.

We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards;
The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly

To accurately calculate and administer a designated payroll portfolio including all variations to pay and details affecting pay for staff concerned.

To complete all administration for a designated payroll portfolio inclusive of 'P' forms (P45/P46/P60/P6) and send standard letters to employees and external bodies.

To ensure the provision of a 'gold standard' pensions service to employees.

Assistance with the ongoing development of internal Payroll procedures and controls

To assist Team Leaders, with HMRC on taxation issues

• Previous Payroll Experience in NHS Payroll/Expenses
• Experience of complex payroll calculations
• Experience of Microsoft Applications, including Excel and Word
• Ability to plan own workload to ensure weekly, monthly, quarterly and annual deadlines are met.
• Use of Payroll Software, ideally Oracle
• Advance IT skills- high accuracy required

• Good standard of Education 4 GCSEs grade C or above including English and Maths
• Qualification within Payroll (NPC, CIPP) or NVQIII or equivalent gained through training and experience

Flexible Working - As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service.

We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.
Qualifications - Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your…