HR & Facilities Manager

Position: HR & Facilities Manager
Location: Stoke-on-Trent

Our client is an established charitable organisation committed to supporting individuals, strengthening communities. They are looking for a HR & Facilities Manager to join their team. The organisation works collaboratively with individuals, communities and partner organisations to deliver its services in a caring, professional and inclusive environment. Staff are expected to uphold the organisation's values, demonstrate professionalism and treat everyone with dignity and respect.

Job Description for the HR & Facilities Manager role:
 
We are recruiting an experienced HR & Facilities Manager to support a charitable organisation during a period of operational change and process improvement. This is a varied, permanent role combining HR administration, recruitment, safeguarding, compliance and facilities management.
 
Working closely with senior management, you will help maintain effective HR processes, accurate employee records and a safe, compliant working environment. You will provide first-line HR guidance to managers and employees, ensuring routine queries are handled professionally and complex or sensitive matters are escalated appropriately.
 
Key responsibilities will include:
 
As the HR & Facilities Manager you will be maintaining accurate and confidential employee records using HR management systems, including absence, annual leave, training and contractual information.
Coordinating the employee lifecycle, including onboarding, probation monitoring, contractual changes, starters and leavers.
As the HR & Facilities Manager you will be preparing employment documentation and supporting payroll-related administration.
Providing first-line HR guidance on routine policies, procedures, recruitment, absence and employment processes.
Coordinating end-to-end recruitment, including advertising vacancies, candidate communications, interview arrangements and onboarding.
As the HR & Facilities Manager you will be managing pre-employment checks, including references, right-to-work verification, qualification checks and DBS administration.
Supporting safeguarding, GDPR, data protection, records retention and mandatory training compliance.
Producing HR reports and management information to support workforce planning, monitoring and organisational decision-making.
Supporting the implementation and improvement of HR systems, databases and administrative processes.
As the HR & Facilities Manager you will be coordinating office facilities, supplies, equipment, room bookings, meetings and external service providers.
Maintaining oversight of health and safety arrangements, including policy reviews, risk assessments, incident records and staff training.
Managing records management and archiving arrangements, ensuring confidential information is stored and disposed of securely.
Liaising with external HR advisers, occupational health providers and other professional service providers as required.
This role would suit an organised, proactive and trustworthy professional who enjoys a varied position, takes ownership of responsibilities and can balance competing priorities while maintaining high standards of accuracy and confidentiality.
Candidate Requirements for the HR & Facilities Manager role:  
 
Previous experience in HR administration, recruitment, office management or a business support environment.
Good knowledge of HR administration across the employee lifecycle.
Experience coordinating recruitment, onboarding and pre-employment compliance checks.
Strong administrative skills with excellent attention to detail and accuracy.
Experience maintaining confidential records and handling sensitive information appropriately.
Good understanding of GDPR, data protection and information management.
Knowledge of safeguarding and safer recruitment practices.
Experience using HR management systems, databases and Microsoft 365 applications.
Ability to maintain accurate records, produce reports and prepare management information.
Strong organisational skills and the ability to manage competing priorities and deadlines.
Excellent written and verbal communication skills, with the ability to build positive working relationships.
A proactive, flexible and professional approach, with the ability to work independently and take ownership of tasks.
A discreet, trustworthy and non-judgemental manner, with a commitment to equality, diversity and inclusion.
Ability to recognise the limits of first-line HR guidance and escalate complex employee relations,…