Network and Cyber Security Consultant

At Solutions

PT, our Network and Cyber Security Consultants perform a key function within the One Technical Team (OTT), they provide hands‑on technical input to assist in driving toward the OTT vision with respect to all aspects of Networking and Cyber Security for our industrial customers.

With the ability to work flexibly/remotely from anywhere in the UK or Ireland, and directly with customers on site and at their offices (up to 25% of the time), they provide technical engineering and consulting during all stages of Network and Cyber Security related customer projects, including accurate effort estimates, writing specifications, deployment, installation, commissioning and acceptance testing.

The role is expected to be a technical authority/subject matter expert in the application of Network and Cyber Security solutions and also their place in the wider context of the Solutions

PT business.

Excellent communications skills and the ability to interact with customers from engineer to C‑Suite is expected.

• To understand customer requirements and translate them into robust technical solutions in order to scope consultancy and project work.
• To propose and present innovative solution architectures that meet the needs of our industrial customers.
• To deliver consultancy and project work to time, cost and quality requirements.
• Assist with the creating and delivery of network and cyber security workshops with customers.
• To deliver or assist others with the delivery of network and cyber security focused training courses.
• To lead and assist with the delivery of Proof of Value projects.
• Deliver obsolescence / security / upgrade / governance audits.
• To actively support our customers with technical issues and identify new opportunities for future growth.
• To escalation technical and/or commercial concerns to your line manager.
• Understand the product market space in terms of trends, customer needs and opportunities in relation to Solutions
  
  PT products/services. Provide direct customer feedback to products group and sales. Feed into the supplier technical pain lists.
• To stay up to date with the development of new products, industry best practices & operating systems, including hypervisors.

• To actively participate and shape the development of the solutions that Solutions
  
  PT offers to its customers.
• To work with minimum supervision remotely, at Solutions
  
  PT and customer premises.
• To provide guidance and mentoring to more junior members of the team as expected by our collaborative team ethos and culture.
• To ensure quality is maintained and to improve where necessary.
• To provide excellent customer service as well as maintain and improve customer satisfaction as measured by our customers’ Net Promoter Scores.
• To engage at all levels within the organisation to ensure input is provided in the innovation of products, procedures, technologies & services to ensure the organisation continuously improves value to our customer base.

• Accountable for ensuring that your technical knowledge and expertise is current and of high standards.
• Authority to determine the most applicable technical advice, guidance or consultancy to meet a customer or peer’s requirements.
• Accountable for on‑time and on‑budget delivery of consultancy or project work.
• Accountable for adherence to processes, procedures and working practices applicable to activities being carried out.
• Accountable for the technical suitability and correctness of advice or consultancy delivered to customer or peers.
• Accountable for Stakeholder Satisfaction, both internally and externally.

Note:

In addition to these responsibilities, employees are required to carry out other such duties as may reasonably be required.

• Recognised networking qualification such as up‑to‑date CCNA certification.
• Recognised security qualification such as up‑to‑date CISSP/GICSP certification.
• Deep understanding of typical Networking and Cyber Security Products and concepts as they apply to industrial markets: ie value proposition, features, implementation and configuration.
• Experience of live working on…