Business Analyst

Company Description

• Business Analyst focused on Regulatory Change; varied role working across the breadth of the business
• Great Base salary + up to 20% annual performance bonus & great corporate benefits.
• Country's largest non-bank lender
• Friendly team, great career opportunities
• 26 days holiday, and a day off for your birthday, plus bank holidays
• Free access to company holiday homes
• Buy & sell holidays
• Discretionary annual bonus plus an additional Shared Reward Bonus
• Matched pension contribution
• Health cash plan plus Private medical insurance
• Life assurance and Critical illness cover
• Travel season ticket loans and Ride to work scheme
• Free local gym access
• Local bar / restaurant discounts
• Role based from great modern offices in Cheadle (South Manchester)

We're Together. For over 50 years, we've helped thousands of people, businesses and professionals unlock their property ambitions with our common‑sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can't or won't. Based in Cheadle, Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7.8 billion loan book.

Working as a Business Analyst within our completely new Regulatory focused portfolio; you will play a critical role in bridging the gap between business needs and technology solutions. You will be working in a newly created team to ensure that regulatory requirements are adhered to when we engage in Operational business changes. As such, you will be identifying, analysing, and documenting business requirements, ensuring that solutions align with strategic objectives and deliver measurable value.

By working closely with stakeholders, SME's, delivery teams, and product owners, you will ensure that business goals are clearly understood, effectively communicated, and successfully translated into actionable outcomes throughout the project lifecycle.

Working within an Agile/Waterfall framework, you will apply appropriate techniques such as; use cases, UML diagrams, etc whilst using a combination of analytical rigor, stakeholder collaboration, and agile delivery practices to ensure that business needs are effectively translated into impactful, high‑quality solutions.

• Elicit, analyse, document, and maintain business requirements and rules (functional, non‑functional, technical, and MI) with full traceability, alignment to product goals, and safeguards against adverse change impacts.
• Define and control project scope while working with delivery teams and stakeholders to estimate effort (e.g. t‑shirt sizing), shape realistic business cases and plans, and maintain alignment to agreed objectives.
• Lead and maintain core product artefacts and process maps (current and future state) using industry‑standard techniques (e.g. BPMN, wireframes, use cases), and perform DPIAs/DPAs to ensure robust, compliant data protection controls.
• Shape and manage delivery scope by contributing to the Programme Plan, prioritising the Sprint Backlog to PI Objectives and the Product Roadmap, decomposing requirements into Epics/Features, and engaging Data & BI on impacts.
• Drive agile delivery by creating and refining clear user stories and acceptance criteria with delivery teams, supporting agile design/prototyping, and continuously refining estimates under the Change Delivery Framework.
• Safeguard quality and governance by supporting testing, aligning scripts to requirements, performing pre‑release verification, leading Show & Share sessions for feedback, and ensuring adherence to Together's governance standards.
• Provide application support for core systems, managing production incidents and queries, resolving tickets in line with SLAs, and maintaining high customer service standards.
• Log, prioritise, and track bugs and recurring issues by business impact, performing root cause analysis and implementing corrective actions with development and infrastructure teams to improve stability.
• Support out‑of‑hours production releases, including post‑implementation verification and early life support, while ensuring compliance…