Application Support Analyst

Overview

Ready to turn your coding passion into a real career? Join Synectics - a leading UK tech company building high‑impact software used nationwide.

• Hybrid & flexible working.
• Supportive, growth‑focused tech culture.
• Progression paths into IT or Software Development

• Provide first and second-line support for enterprise SaaS applications, working with our large and varied client base.
• Get hands‑on with real production software.
• Troubleshoot issues & learn how systems run behind the scenes.
• Work closely with developers, SREs & product teams.
• Build skills in SQL, cloud, automation & modern tooling.

• Computer Science / IT / Software Engineering graduates.
• Problem‑solvers who love digging into how things really work.

7.5 hours between 6am and 10pm on a shift rota. Working a weekend in every 4 weeks (additional time will be given in lieu and additional shift allowance outside office hours).

To work for Synectics you need to hold a Security Check (SC) clearance without any exceptions to that clearance. Synectics will support the application for Security Clearance if you do not currently already have this in place. Due to the nature of the work the business conducts, you must hold a UK nationality or meet the 5-year minimum residency criteria.

We create bespoke solutions that enable private and public sector organisations to truly understand their customers, manage risk and prevent fraud. And we do it well – to date we’ve helped to save over £5 billion.

From opportunistic to organised, fraud affects everyone. We as consumers pay the price of fraud in every financial or insurance product that we take out. The use of our products helps our clients avoid risk, which in turn benefits us as consumers. We’re not just an IT business, our products have real world impact.

Join us and shape the future.