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Senior Advanced Support Analyst — Incident Leader & Advisor
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-07-04
Listing for:
ROCK
Full Time
position Listed on 2026-07-04
Job specializations:
-
IT/Tech
Systems Analyst, IT Support, Technical Support
Job Description & How to Apply Below
A leading IT services company in the United Kingdom is looking for a Senior Advanced Support Analyst to manage complex technical issues, mentor team analysts, and support key clients. You will resolve high-impact incidents, drive operational maturity, and contribute to technical documentation standards. Candidates should have a strong IT background, excellent communication skills, and relevant certifications. This role is critical for ensuring service excellence and operational improvements.
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Position Requirements
10+ Years
work experience
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