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IT Service Transition Lead - Service Assurance

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: United Utilities
Full Time position
Listed on 2026-07-16
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
  • Management
    IT Project Manager
Job Description & How to Apply Below
Location: Stoke-on-Trent

United Utilities is seeking an IT Service Acceptance Manager (IT Transition Manager) to lead the successful transition of new and changed IT services into live operation. You will work with project teams and stakeholders to ensure acceptance criteria are met, ensuring solutions are fit for purpose and ready to deliver value from day one.

You’ll lead a small team of Service Assurance Analysts, provide direction and coaching, and act as a trusted escalation point within Technology Customer

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