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2nd Line IT Service Desk Engineer – Flexible Hours & On-Call
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-07-30
Listing for:
Dee Set
Part Time, Per diem
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Dee Set in Stoke-on-Trent is seeking a 2nd Line Service Desk Engineer to deliver high-quality IT support across Acosta Europe, ensuring reliable, secure, and efficient services for business systems, infrastructure, and operational technology.
Responsibilities include owning incidents to resolution, acting as escalation point for 1st line, maintaining asset records, and collaborating with 3rd line teams and suppliers to resolve complex issues.
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