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Onsite IT Service Desk Engineer - Face-to-Face

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Advania UK
Full Time position
Listed on 2026-09-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 28000 - 32000 GBP Yearly GBP 28000.00 32000.00 YEAR
Job Description & How to Apply Below
Position: Onsite IT Service Desk Engineer - Face-to-Face Support
Location: Stoke-on-Trent

Advania UK is seeking a Service Desk Engineer for a dedicated onsite role in Stoke-on-Trent. The successful candidate will provide first-line IT support to a client, logging issues, resolving software, network and hardware problems, and ensuring SLA adherence.

You will work face-to-face with the client, document infrastructure details, manage expectations, and escalate where necessary.

Required:

proven service desk experience, strong communication, and familiarity with Office 365 and common

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