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Hands-On Service Desk Team Lead | Mentoring Engineers
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-09-04
Listing for:
Identify Solutions
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Identify Solutions is seeking a hands-on Service Desk Team Leader to join our growing MSP, leading and developing a team of Service Desk Engineers while remaining close to the technology and supporting escalations when required.
Working alongside the Service Desk Manager and another Team Leader, you'll help drive service performance, mentor engineers and ensure customers receive an exceptional support experience.
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