Service Desk Team Leader: Inspire, Develop & Deliver
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-09-09
Listing for:
Akita Systems Limited
Full Time
position Listed on 2026-09-09
Job specializations:
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IT/Tech
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Management
Job Description & How to Apply Below
Akita Systems Limited is seeking an experienced Service Desk Team Leader to guide and develop one of our Service Desk teams. This hands-on leadership role combines people management, service delivery, technical understanding and operational responsibility, ensuring a consistently high standard of service while supporting engineers’ development and progression.
You will work with the wider Service Desk Management team to manage priorities, resolve escalations and continuously improve team
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