Scrum Master - FTC

Scrum Master - 12 month FTC

Department: Ampa Group Services
- Chief Information Office
- Applications
- Applications & Development - 9451

Employment Type: Fixed Term
- Full Time

Location: Flexible

Reporting To: Daniel Hall

Scrum Master - 12 month FTC

Team: Applications and Development

Location:

We have a blended work to your diary approach where we flex where, when and how we work, with attendance at our hub spaces 3 or 4 times a month – as project meetings and client need requires.

The Scrum Master is responsible for facilitating and coaching one or more scrum teams within the Applications & Development function. The role supports the delivery of continuous improvement, system enhancements and new application capabilities across the application landscape, ensuring agile principles are applied effectively and consistently.

• Lead and facilitate agile ceremonies across Applications & Development teams, supporting both business‑as‑usual delivery and change initiatives
• Support Product Owners and delivery leads to prioritise, refine and manage backlogs in line with business outcomes and strategic objectives
• Coach scrum teams to adopt and continuously improve agile practices, adapting approaches where necessary to maximise delivery effectiveness
• Act as a key liaison between technical teams, Product Owners, Architecture, Business Change and PMO to ensure clarity of goals, dependencies and delivery quality
• Support change, release and governance processes as part of the end‑to‑end software development lifecycle
• Constructively challenge requirements, delivery plans and proposed technical solutions to ensure they are well‑defined, achievable and aligned to standards

• Develop a strong understanding of the applications, platforms, integrations and roadmaps within the Applications & Development portfolio
• Maintain effective and consistent agile ceremonies and delivery cadence
• Create and maintain meaningful delivery metrics, dashboards and reporting
• Lead daily scrums and promote transparency around progress, risks and blockers
• Build strong, collaborative relationships with team members and stakeholders

A minimum of 2 years’ demonstrable experience working as a Scrum Master or in a similar agile delivery role, supporting the delivery of complex technical or service‑based solutions.

• Leading and supporting high‑performing scrum teams
• Introducing or improving agile maturity within an organisation
• Backlog management and business requirements prioritisation techniques
• Scrum and Agile principles and frameworks
• Delivery metrics, reporting and visualisation of progress and outcomes
• Azure Dev Ops or equivalent tooling
• Stakeholder engagement and communication across technical and non‑technical audiences

• Case management systems or low‑code platforms (e.g. Microsoft Dynamics 365 or similar)
• Azure Services
• C#, .NET, ASP.NET
• MS SQL Server, SSIS, SSRS, T‑SQL

• Ability to produce high‑quality delivery and technical artefacts that demonstrate business value
• Strong written and verbal communication skills
• Ability to assess, coach and mentor teams and individuals
• Strong relationship‑building skills with colleagues, stakeholders and delivery partners
• Ability to remain objective, troubleshoot effectively and apply agile principles pragmatically
• Confidence interacting with a wide range of stakeholders, including senior leaders and subject matter experts

We embrace agile working and offer a blended approach to where and how we work.

We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.

We have the following hubs across the UK:
Birmingham, Bristol,…