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Commercial Account Handler

Job in Stoke-On-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Cella Recruitment
Full Time position
Listed on 2026-07-18
Job specializations:
  • Insurance
    Insurance Agent & Advisor, Insurance Sales, Property Insurance
  • Sales
    Insurance Sales
Salary/Wage Range or Industry Benchmark: 30000 - 36000 GBP Yearly GBP 30000.00 36000.00 YEAR
Job Description & How to Apply Below
Location: Stoke-On-Trent

Are you an experienced Commercial Account Handler who enjoys building lasting client relationships? Do you thrive in a fast-paced environment where no two days are the same? If you're looking for your next opportunity as a Commercial Account Handler , my client has an exciting office-based role that could be exactly what you're looking for. This Commercial Account Handler position offers the opportunity to manage a diverse portfolio of commercial insurance clients across a range of risks including SME, property owners and liability insurance.

As a Commercial Account Handler , you'll be responsible for delivering exceptional service throughout the entire policy lifecycle whilst building strong relationships with both clients and insurers. The successful Commercial Account Handler will have strong commercial insurance knowledge, excellent communication skills, a proactive and organised approach, and ideally working knowledge of Acturis , enabling them to manage client portfolios efficiently and accurately.

Your responsibilities will include:
Managing new business, renewals, mid-term adjustments and policy cancellations. Preparing professional renewal presentations and documentation for insurers. Liaising with clients and insurers to achieve the best possible outcomes. Maintaining accurate and compliant client records in line with FCA and GDPR requirements. Identifying cross-selling and upselling opportunities across the client portfolio. Supporting premium funding, credit control and general account administration. Benefits Office-based role with your own dedicated parking space provided.

Supportive and collaborative team environment. Genuine career development and progression opportunities. A varied role offering a mix of client relationship management, technical insurance work and business development. My client has built an outstanding reputation for delivering exceptional service and genuinely values the people behind that success. As a Commercial Account Handler , you'll become part of a knowledgeable and supportive team where collaboration is encouraged, achievements are recognised and professional development is actively supported.

This is an excellent opportunity to further your career whilst working in an environment where your expertise and contribution will be truly appreciated. If you're an ambitious Commercial Account Handler looking to take the next step in your career, this is an opportunity you won't want to miss. Apply today and discover how joining my client as their next Commercial Account Handler could be the perfect move for your future.
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