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Vulnerable Claims Advocate; Hybrid
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-07-29
Listing for:
Davies Group
Full Time
position Listed on 2026-07-29
Job specializations:
-
Insurance
Insurance Claims
Job Description & How to Apply Below
Location: Stoke-on-Trent
Davies Group in Stoke-on-Trent is seeking a Claims Vulnerable Customer Specialist to join our Property team. You will provide compassionate, tailored support to customers navigating insurance claims who are vulnerable or have additional needs, ensuring fair and respectful service throughout the process.
You will own vulnerable cases, coordinate with internal claims handlers and external parties, maintain confidential records, guide customers through the claims process, advocate for reasonable
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