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Senior Complaints & Investigations Lead

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Ampa
Part Time position
Listed on 2026-09-29
Job specializations:
  • Law/Legal
Job Description & How to Apply Below

Ampa seeks a Senior Complaints Executive to develop and deliver our complaints handling and investigations function. You will oversee complaints from inception to resolution, engaging with senior stakeholders across legal and non-legal teams, regulators and insurers.

The role requires strong judgement, stakeholder management and practical problem solving. A qualified solicitor or equivalent experience in complaints handling, risk or regulatory compliance is suitable.

The Senior Complaints & Investigations Lead (Flexible) role at Ampa is now open for applications in United Kingdom.

This role is for the Senior Complaints & Investigations Lead (Flexible) role at Ampa.

We are seeking a motivated Senior Complaints & Investigations Lead (Flexible) to join Ampa in United Kingdom.

Consider building your career as a Senior Complaints & Investigations Lead (Flexible) at Ampa.

The Senior Complaints & Investigations Lead (Flexible) position in the Legal, Management & Operations field is open for applications.

Position Requirements
10+ Years work experience
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