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Recruitment Branch Manager

Job in Stoke-on-trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Proactive Personnel Ltd
Full Time position
Listed on 2026-06-03
Job specializations:
  • Management
    Business Management, Operations Manager, Client Relationship Manager, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 37200 - 55000 GBP Yearly GBP 37200.00 55000.00 YEAR
Job Description & How to Apply Below
Location: Stoke-on-trent

Are you an ambitious recruitment professional ready to take the next step in your career? We're looking for an experienced and driven Recruitment Branch Manager to lead our successful branch, inspire a high-performing team, and drive business growth.

This is an exciting opportunity for a proven recruitment leader who thrives in a fast-paced environment and is passionate about delivering exceptional results for clients, candidates, and colleagues alike.

The Role

As Recruitment Branch Manager, you will take full responsibility for the day-to-day management and performance of the branch. You'll lead from the front, developing business opportunities, coaching your team, and ensuring outstanding service delivery across all areas of the operation.

Key Responsibilities

  • Drive branch growth through business development and client relationship management
  • Develop and implement strategies to achieve and exceed sales and profitability targets
  • Lead, motivate, and develop a team of recruitment consultants and support staff
  • Monitor branch performance, analysing KPIs and identifying opportunities for improvement
  • Provide coaching, mentoring, and ongoing training to maximise team performance
  • Ensure excellent customer service and maintain high levels of client and candidate satisfaction
  • Handle escalated client issues professionally and efficiently
  • Ensure compliance with company policies, procedures, and recruitment legislation
  • Build strong relationships with existing and prospective clients
  • Collaborate with senior management and other branch leaders to share best practice and support company-wide success

About You

We're looking for someone who can demonstrate:

  • Previous experience within recruitment, ideally in a Branch Manager, Senior Consultant, Team Leader, or Sales Management role
  • A strong track record of achieving sales and business development targets
  • Excellent leadership, coaching, and people management skills
  • Strong commercial awareness and the ability to make data-driven decisions
  • Outstanding communication and relationship-building abilities
  • A proactive and results-focused approach
  • The ability to work effectively under pressure in a fast-paced environment

What We Offer

  • Competitive salary of 55,000 OTE
  • Uncapped commission structure
  • Company car
  • Company pension
  • Additional annual leave
  • Employee mentoring programme
  • Company events and team incentives
  • Employee discounts
  • Sick pay
  • Supportive and collaborative working environment
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