Tenancy Manager; Hybrid

Provide efficient, effective and responsive housing management services within a designated work area, ensuring that services are provided in accordance with agreed policies and priorities of the council.

• Tenancy management
• Management of anti‑social behaviour
• Estate management
• Identification of tenancy support, advice and referral to appropriate agencies
• Tenant consultation and participation
• Recovery of rent arrears and maximisation of rental and other income for all council services

• Hold a Level 2 qualification in Maths and English
• Hold a relevant Level 3 qualification or have equivalent knowledge, skills and experience of working in social housing
• Possess detailed knowledge and understanding of Housing Management
• Experience of visiting, interviewing and advising customers
• Ability to deal with stressful and emotional situations
• Self‑motivated and able to work on own initiative

• A competitive salary based on your skills, experience and talent
• Hybrid and flexible working options
• Excellent local authority benefits pension scheme
• Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
• Generous holiday allowance and annual leave purchase scheme
• Cycle to work scheme and other lifestyle benefits including discounts on family days out, travel and retail