Operations Manager- Distribution Centre

Location: Stoke-on-Trent

We are supporting a leading UK manufacturer and supplier of medical products, known for its commitment to innovation, quality, and patient care. With an international presence and strong NHS partnerships, they are looking to appoint an Operations Manager to lead their distribution centre.

This is a key leadership role focused on driving operational performance, ensuring compliance, and delivering continuous improvement across logistics, facilities, and workforce management.

🔹 The Role

You will take full responsibility for the day-to-day running of a national distribution centre, ensuring efficient logistics, strong inventory management, and a high-performing team environment.

You will also play a key role in shaping operational strategy, improving processes, and maintaining a safe and compliant site.

🔹 Key Responsibilities

Distribution and Logistics

Lead daily operations across warehousing, inventory management, fulfilment, and dispatch
Drive improvements in logistics efficiency and cost control
Monitor KPIs and performance metrics to identify and implement continuous improvements
Collaborate with suppliers, transport partners, and internal stakeholders to optimise the supply chain
Maintain high standards of customer service and operational delivery

Budget Management

Manage and control the distribution centre budget
Analyse financial performance and identify cost-saving initiatives
Support forecasting and resource planning with senior leadership

Health and Safety

Ensure full compliance with health, safety, and environmental regulations
Conduct audits, risk assessments, and promote a strong safety culture
Implement training and investigate incidents to drive continuous improvement

Facilities Management

Oversee maintenance, security, and site functionality
Manage third-party service providers and contracts
Lead facility improvement projects to enhance efficiency and compliance

🔹 Requirements

Proven experience managing a distribution centre or warehouse operation at scale
Strong background in supply chain, logistics, and inventory management
In-depth understanding of health and safety regulations and compliance
Experience driving operational improvement initiatives such as Lean or Six Sigma
Strong leadership and people management skills
Ability to operate in a fast-paced, high-volume environment
Excellent analytical and problem-solving capability with KPI management experience

🔹 Desirable

Experience with in healthcare, medical devices, or regulated industries
SAP EWM experience
IOSH qualification
Full, clean driving licence

🔹 What's on Offer

Competitive salary and package
Strong career development opportunities
Opportunity to join a growing, purpose-driven organisation
Supportive and collaborative working environment