Head of Help Desk & IT Support Operations
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-07-24
Listing for:
Vacantc Legal Recruitment
Full Time
position Listed on 2026-07-24
Job specializations:
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Management
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IT/Tech
Job Description & How to Apply Below
Vacantc Legal Recruitment is sourcing a senior support leader for a fast‑paced, hybrid, full‑time role serving over 24,000 users across the UK and Ireland. The role requires strategic leadership, coaching, and continuous improvement of support operations.
You will lead a high‑performing team, drive customer success, and partner with internal stakeholders. Strong SaaS background and excellent communication are essential for success in this client‑facing, international tech environment.
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