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Listing Officer​/Manager

Job in Hanley, Stoke, Staffordshire, EX39, England, UK
Listing for: Ministry of Justice
Full Time position
Listed on 2026-09-12
Job specializations:
  • Management
    Operations Management, Project & Program Management
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below

Proud to serve. Proud to keep justice going.

Our Team Leaders play a critical role in helping deliver justice, this role will enable you to demonstrate and develop your leadership skills. You are responsible for making sure your team deliver excellent administrative support and customer service to service users, judiciary and management.

About us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.

If you are interested in developing a career with a real purpose, please apply.

Your role

You will be responsible for the efficient use of courtrooms and court staff through the effective listing and control of court business. This will include maintaining the court diary system as well as controlling and co-ordinating the allocation of work to courtrooms to secure optimum use of resources while minimising delay and wasted time.
You will set your team priorities and objectives so that performance targets are met and work with other court teams to ensure that judicial resources are available to meet scheduled hearing dates. You will also work with the Judiciary and Legal Advisers to deal with case adjournments, remit cases and other listing matters.
This is a challenging and rewarding role, key to the smooth running of operational functions throughout HMCTS. We’re committed to helping you develop your leadership skills, through our HMCTS leadership offer. This provides a wide range of activities from development programmes to accessible bite-size guides to help build your ability and confidence to lead, guide and inspire others.
Your skills and experience

  • Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
  • Experience of working in an administrative role in a customer-focussed environment
  • IT proficient with the ability to learn and adapt to different technologies and software packages.
  • Excellent communication, organisational and prioritisation skills

Proud to serve. Proud to keep justice going.

Our Team Leaders play a critical role in helping deliver justice, this role will enable you to demonstrate and develop your leadership skills. You are responsible for making sure your team deliver excellent administrative support and customer service to service users, judiciary and management.

About us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.

If you are interested in developing a career with a real purpose, please apply.

Your role

You will be responsible for the efficient use of courtrooms and court staff through the effective listing and control of court business. This will include maintaining the court diary system as well as controlling and co-ordinating the allocation of work to courtrooms to secure optimum use of resources while minimising delay and wasted time.
You will set your team priorities and objectives so that performance targets are met and work with other court teams to ensure that judicial resources are available to meet scheduled hearing dates. You will also work with the Judiciary and Legal Advisers to deal with case…

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