DFG Service Manager
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-09-30
Listing for:
The Abbey
Full Time
position Listed on 2026-09-30
Job specializations:
-
Management
Administrative Management, Project & Program Management, Operations Management
Job Description & How to Apply Below
Are you an experienced professional with a passion for delivering excellent customer service, and achieving high-quality results? If so, I'd love to hear from you. We are looking for a proactive and motivated DFG Service Manager to join a leading Property Services team. This is an exciting opportunity to support the efficient and effective delivery of the Disabled Facilities Grant and Adaptations Service, including the management and reduction of an existing adaptations backlog.
You will be based in the office in Tamworth and at home!
Location: Abbey Hulton, Staffordshire, GB, ST2 8
DFG Service Manager Details- Location: Hybrid, Tamworth
- Contract Duration: 6 months
- Hourly Rate: £40-£45 per hour via Umbrella
- Lead the operational delivery of the DFG and Adaptations Service.
- Manage performance, compliance, budgets, and grant expenditure.
- Oversee procurement activities and contractor frameworks.
- Drive service improvement, efficiency, and process redesign.
- Support the delivery of adaptation programmes and statutory obligations.
- Work closely with Occupational Therapists, technical staff, contractors, and senior stakeholders.
- Experience managing multidisciplinary teams.
- Experience reporting to senior management, elected members, or governance boards.
- Experience managing DFG budgets and maximising grant utilisation.
- Experience delivering service transformation and process redesign.
- Significant experience managing a DFG or adaptations service within a local authority or housing provider.
- Strong understanding of DFG legislation, grant administration, and governance requirements.
- Experience of procurement, contract management, and performance management.
- Demonstrable ability to improve processes, increase efficiency and deliver high-performing customer-focused services.
- Experience of managing and reducing adaptations backlogs.
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