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Group Director, Customer Experience & Digital Transformation

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Stonewater
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Change Management
Salary/Wage Range or Industry Benchmark: 110000 - 165000 GBP Yearly GBP 110000.00 165000.00 YEAR
Job Description & How to Apply Below

Stonewater is seeking an experienced and strategic Group Director of Customer Experience to lead the development and delivery of customer experience across the organisation.

Reporting to the COO and as a key member of the Senior Leadership Team, the role focuses on shaping a customer-centric culture, championing service excellence and using insight, digital transformation and innovation to improve the resident experience.

For the Group Director, Customer Experience & Digital Transformation position at Stonewater, we are reviewing applications now.

The position is based in England, United Kingdom.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 110..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Group Director, Customer Experience & Digital Transformation role in the description above.

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