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Senior Service Delivery Manager - Major Incident & Problem

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Project Freelance
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 75000 - 120000 GBP Yearly GBP 75000.00 120000.00 YEAR

Job Description & How to Apply Below

Location: Stoke-on-Trent

CGI is recruiting a Senior Service Delivery Manager specialising in Major Incident Management and Problem Management. Based at or near our Waterton, Bridgend office, you’ll shape service performance, lead teams through continual improvement, and build trusted client relationships within a flexible hybrid working model.

You’ll combine service leadership with commercial awareness to strengthen outcomes, with UK security clearance required or eligible.

This is a great opening to take on the Senior Service Delivery Manager
- Major Incident & Problem role at Project Freelance.

Join Project Freelance and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Service Delivery Manager
- Major Incident & Problem role at Project Freelance, based in United Kingdom.

Position Requirements

10+ Years work experience
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