Volunteer Coordinator and Support Worker

Volunteer Coordinator and Support Worker

£14.10 per hour

Stoke-on-Trent

Part-Time

Fixed Term

Make a meaningful difference in people’s lives by coordinating a team of befriender volunteers and providing community-based support that helps customers build connections, reduce social isolation, improve wellbeing, and access the services they need to live independently.

What you’ll do:

* Recruit, coordinate and support befriender volunteers delivering companionship to customers.

* Match volunteers and customers based on their interests, needs and preferences.

* Coordinate visits and monitor placements to ensure positive outcomes.

* Maintain accurate records and update customer and volunteer information on the database.

* Provide guidance and support to volunteers, resolving any issues that arise.

* Carry out home visits to assess customers' needs and wellbeing.

* Identify sources of support and make referrals or signposts to relevant services.

* Build positive relationships with customers, volunteers and partner organisations.

* Promote independence, social inclusion and improved wellbeing within the community

Who you are:

* Passionate about helping people overcome social isolation and achieve positive outcomes.

* An excellent communicator who can build trusted relationships with a wide range of people.

* Organised and able to manage multiple priorities, appointments and records effectively.

* Confident supporting and motivating volunteers to deliver a high-quality service.

* Empathetic, approachable and committed to treating people with dignity and respect.

* Able to work independently in the community while collaborating effectively with colleagues and partners.

* Driven by making a real difference and helping customers thrive in their communities.

* Full UK Driving Licence and access to own vehicle for business use

Apply now! We may close this vacancy early if we receive a high volume of applications