Deputy Store Manager; Shop Floor

Deputy Store Manager (Shop Floor)

Working alongside the Store Manager, you will play a key role in leading the day‑to‑day operation of the Store, inspiring colleagues to perform at their best and ensuring customers enjoy a welcoming, well‑stocked and brilliantly run shopping experience every time they visit.

• Lead by example to deliver exceptional customer service and create a positive shopping experience
• Motivate, coach and develop colleagues to achieve their full potential
• Support the delivery of strong commercial results by driving sales, labour productivity and stock control
• Help create a high‑performing, engaged and customer‑focused team culture
• Ensure the Store is always clean, full, priced and ready to trade
• Support effective rota planning and daily operational management
• Conduct regular shop floor walks, identifying opportunities to improve service and sales
• Support recruitment, training, performance management and succession planning
• Deputise for the Store Manager when required and confidently lead the Store operation
• Promote company values, standards and behaviours at all times

• Previous experience in a retail supervisory or management role
• Strong leadership and people development skills
• A passion for delivering excellent customer service
• Good commercial awareness and understanding of retail KPIs
• Excellent communication and organisational skillsA proactive and positive approach to problem solving
• The ability to influence, engage and motivate others
• Flexibility and adaptability in a fast‑moving retail environment

This is more than just a management role — it is an opportunity to build your career, develop your leadership capability and make a real impact within a successful retail team. You will join a business that values teamwork, recognises talent and supports colleagues to grow and succeed. Every day brings new challenges, opportunities and the chance to help shape an outstanding customer experience.

• Competitive Salary
• 28 Days of Annual Leave
• 25% In‑Store Discount
• High Street Discounts across hundreds of UK retailers
• A Focus on Promoting Internally
• Personal Development