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Front-End Service Manager - Retail Leader

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: B&M Retail Limited
Full Time position
Listed on 2026-07-20
Job specializations:
  • Retail
    Retail & Store Manager, Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 25000 - 35000 GBP Yearly GBP 25000.00 35000.00 YEAR
Job Description & How to Apply Below
Location: Stoke-on-Trent

B&M Retail Limited is looking for a Customer Service Manager at their Festival Park store in Stoke-on-Trent. This permanent, full-time position is hands-on and requires leadership to ensure a fantastic customer experience at the front end of the store.

The ideal candidate will have experience in managing teams and cash processes, with a passion for outstanding customer service. B&M values teamwork and ambition, providing opportunities for career progression.

Benefits include discounts in stores and access to various retailer offers.

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